Q. What types of items does Petapoluza sell online?

A. We sell items that we also offer in our brick-and-mortar store, located at 114 North 36th Street, in the Fremont neighborhood of Seattle, WA. We focus on holistic treats, supplies, supplements, grooming & training tools, and most importantly, food. Select items from our retail shop are available here for shipping to anyone, anytime, so that no matter where you live, you can ensure that you’re giving your pet the healthiest life possible!

Q. How do I select the right product for my pet?

A. We will do our best in the description area of each item to be as accurate as possible in listing the details of each item. However, we do not warrant that product descriptions are current or error-free. Sizes, quantities, and/or ingredients will be provided when applicable. For clothing or other outerwear purchases, refer to the brand’s specific sizing chart for said item.

Q. Is it safe to shop with Petapoluza.com?

A. Petapoluza.com is a secure website that does NOT share your information. Please view our privacy and terms and conditions pages to acclimate yourself with our policies regarding the security and safety of our customers.

Q. What types of payments does Petapoluza accept?

A. Petapoluza.com accepts all forms of credit card payment. In the brick-and-mortar store, we accept checks (with current & valid identification), ALL major credit cards, and CASH.

Q. What are the sales taxes?

A. Sales tax will be handled directly through Amazon and your shopping cart.

Q. How do I return an item?

A. Please review our returns page to acclimate yourself on our return policies and procedures.

Q. How do I track an item?

A. Please review our shipping page to acclimate yourself with our shipping procedures.

Q. Can I stop by to ask questions?

A. Of course! You can always stop by the shop – with or without your pet – to ask questions, view products, socialize your dog, or simply to chat! We’re open 7 days a week, 10am to 9pm Monday – Friday, 10am to 8pm Saturday, and Sunday from 11am to 6pm.